1. Information We Collect
We may collect, store, and use the following kinds of personal information:
Identity Data: Name, job title.
Contact Data: Email address, telephone numbers, and business address.
Technical Data: IP address, browser type, and operating system (via cookies).
Usage Data: Information about how you use our website and services.
2. Legal Basis for Processing
We process your data under the following legal bases:
Consent: When you fill out a contact form.
Contract: When we need your data to fulfill a service agreement.
Legitimate Interests: For the effective management and marketing of our business.
3. How We Use Your Data
To provide formal quotes for Construction, Cleaning, or Security projects.
To manage our ongoing facilities management relationship with you.
To comply with health, safety, and industry-specific statutory regulations.
To send occasional service updates or industry news (which you can opt out of at any time).
4. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those employees and partners who have a business “need to know.”
6. Your Rights
Under the UK GDPR, you have the right to:
Access: Request a copy of the data we hold about you.
Correction: Request that we fix incorrect data.
Erasure: Request that we delete your data (the “right to be forgotten”).
Object/Restrict: Stop us from processing your data for specific reasons.
7. Cookies Policy
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse. You can set your browser to refuse all or some browser cookies, but this may affect website functionality.